ExoPosture app terms

Last updated: October 18, 2026

These terms cover the ExoPosture app: the Posture Scan, the quiz, your report and the Plan. Buying from our store (exoposture.com) is covered by the store's terms of service and refund policy.

By using the app, you agree to these terms. Please also read our privacy policy.

1. Who we are

ERANIUM LTD (company number 15136121), registered office 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom ("ExoPosture", "we", "us"). Contact: support@exoposture.com.

2. What the app is, and what it isn't

  • The app helps you notice your posture and build daily habits: a Posture Scan, a quiz, a report and a Plan with short sessions, habits and lessons.
  • The scan is a snapshot to track your progress. It is not a diagnosis. Scores change with your camera, light, clothes and how you stand.
  • The app is not medical advice and doesn't replace a doctor or physical therapist.
  • We can't promise results. Everyone is different, and results depend on what you do.
  • A brace or setup product won't change your posture on its own.

3. Your health comes first

  • Answer the safety check before your first session honestly. If anything on it is true for you, check with your doctor before you start.
  • Stop any move that hurts, makes you dizzy or feels wrong. If it doesn't settle, contact a doctor.
  • Only do the moves in a way that feels safe for you.

4. Who can use it

You must be 18 or over.

5. Your account

  • You sign in with a code we send to your email. No password.
  • Keep access to your email safe: anyone who can read it can sign in as you.
  • Give us a real email you own.
  • You can delete your account any time in Settings. It's deleted right away (see the privacy policy).

6. The free week

  • New customers can try the full Plan free for 7 days.
  • One free week per email address. Making new emails to get more free weeks isn't allowed.
  • After 7 days, the full Plan locks until you buy. Your scan, report and the free parts stay open.

7. Getting the full Plan

  • The full Plan comes with an order from our store: a brace, the Plan on its own, or a setup with 4 or more items.
  • You pay on Shopify. We never see your card details.
  • Sign in to the app with the email you used at checkout, and your Plan unlocks. If you used a different email, contact us with your order number and we'll link it.
  • Your Plan stays open as long as your account exists and we run the app. If we ever stop the app, we'll give you at least 30 days' notice.

8. Refunds

  • Refunds follow our store's refund policy, including our 60-Day Stand Taller Guarantee.
  • A full refund or a cancelled order locks the full Plan again. Your scans and progress stay in your account.
  • A partial refund (for example, one item from your order) keeps your Plan open.
  • Nothing in these terms takes away your legal rights as a consumer in the UK or US.

9. Fair use

Please don't:

  • share your account or sell access to it;
  • try to get around the free week or the Plan lock;
  • copy, scrape or resell the app's content;
  • try to break into, overload or reverse-engineer the app;
  • use the app for anything illegal.

We may pause or close an account that breaks these rules. If you paid, we'll handle it under the store's refund policy and the law.

10. Our content

The app's words, moves, pictures, sounds and code belong to us or the people we license them from. You may use them for your own personal use only.

11. Changes to the app and these terms

  • We keep improving the app, so features may change. We won't take away the main parts of a Plan you paid for without telling you first.
  • If we change these terms, we'll update the date at the top. For big changes, we'll tell you in the app or by email.

12. Our responsibility to you

  • We work hard to keep the app running, but we can't promise it will always be available or error-free.
  • We're not responsible for losses we couldn't reasonably have expected, or for any use of the moves beyond what's safe for you.
  • Nothing in these terms limits our responsibility for death or personal injury caused by our negligence, for fraud, or anything else the law doesn't let us limit.
  • UK customers: you keep all your rights under the Consumer Rights Act 2015.

13. Ending

You can stop using the app and delete your account any time. We may end these terms if you break them, after telling you why where we can.

14. Law

These terms are under the law of England and Wales. If you live elsewhere in the UK, or in the US, you keep the protections of your local consumer law, and you can bring a claim where you live.

15. Contact

support@exoposture.com